Thank you for shopping at Nevve Products.
Our aim at Nevve Products is to ensure that our customer is completely satisfied. If you are not satisfied with your purchase we will accept the return of packages if made within 7 days of the sale date only if the product is unused and is in the same condition as you received it, in its original box and packaging, and the serial number matched with the one dispatched to you.
Return and Replacement
- Our standard return policy for most products is 15 days from the ship date, however Nevve Products has thousands of items featured on the website. The return policy for each product may vary.
- We urge our customers not to accept an incorrect product, we will also bear the return shipping for any incorrect product delivered.
- For all refunds we will refund the amount to same mode of payment as used during checkout. For cash on delivery refunds we will issue a cash coupon of the same value which can be redeemed in a period of one year. The customer can also provide their bank & branch name, account number and IFSC code and we will issue them a cheque.
- The refund will be happen within/ after 10 days of receipt and inspection of the goods.
- Returns are subject to discretion of the management on a case to case basis.
- for return, please send us your request at ——— and we shall get back to you at the earliest.
- Customer is responsible for return shipping charges, unless the item is confirmed defective with the manufacturer. If any product is found to be defective, Nevve Products will promptly exchange.
- Return Shipping: Customer is responsible for return shipping charges, unless the item is confirmed defective with the manufacturer. If any product is found to be defective, Nevve Products will promptly exchange.
Defective Faulty Products
Missing Accessories/ Items
Change of Mind
If the customer chooses to cancel the order before the product is shipped, he will be entitled to a 100% refund. Incase the product is shipped then the policy as mentioned above will be applicable.